Money Back Guarantee

Each of the following capitalized terms shall be interpreted in the same way as specified in the Terms of Use if it is not specified differently.

A specific amount of options is provided for you to ask for the money you paid for an Order back (to receive a refund). Only the original payment source can receive the refund of the payment. In order to qualify for a refund, the below stated rules must be strictly observed.

You may qualify for the following types of refunds, regardless of when you annul your Order and ask for your money back:

100% refund is available:

for Orders on which a payment mistake occurred (for example, a payment for identical Orders, a double payment for the same Order…). Such occurrence must be reported to the Support Team at once.

A refund is not applicable to:

money from your accumulated Store Credit Balance,
VAT,
cases when you do not adhere to the Terms of Use of our Website,
discounts.